Privacy Policy

We only collect the information needed to serve you:

• Contact details — your name, email, and phone number when you fill our contact form or place a home-delivery order.
• Delivery information — your address and preferred delivery time for doorstep grocery drops.
• Your messages — any enquiry, feedback, or order list you send us.

Your data is used strictly to run our neighbourhood store, including:

• Fulfilling your grocery orders and arranging home delivery.
• Responding to your enquiries, feedback, and support requests.
• Informing you about offers or updates only if you have asked us to.
• Improving the products we stock and the service we provide.

This is important to us: your personal information is for DV Mart's own use only. We do not sell, rent, trade, or share your data with any third party, advertiser, or outside company. The only exception is if we are legally required to do so by a valid order from a government authority or court of law.

We take reasonable steps to keep your information safe and store it securely. Access is limited to our store staff who need it to complete your order or answer your query. While no system is perfectly secure, we work to protect your data against loss, misuse, or unauthorised access.

Our website may use basic cookies and standard analytics to keep the site working smoothly and to understand how visitors use it. These do not identify you personally and are not used for selling ads.

You may ask us at any time to view, correct, or delete the personal information we hold about you. Just reach out using the contact details below and we will act on your request promptly.

Our services are meant for general shoppers. We do not knowingly collect personal information from children. If you believe a child has shared data with us, please contact us and we will remove it.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "last updated" date. Please review it occasionally.

If you have any questions about your privacy or this policy, contact us:

• DV Mart
• Shop No. 5–6, MDR Market, near Jodhpur Mistan Bhandar & Mahaveer Electronics, Dabok Chauraha, Dabok, Udaipur, Rajasthan 313022
• Phone: +91 97135 56555
• Email: support@dvmartinsta.com